Greater Ottumwa Convention and Visitors Bureau Offers Destination Advocacy and Customer Service Training to the Ottumwa Community
Wednesday, December 19, 2018
OTTUMWA – The Greater Ottumwa Convention and Visitors Bureau is pleased to announce the introduction of their Destination Advocacy Training program. This training program will provide on-site training to Ottumwa businesses and organizations in three areas:
- Customer service and engagement skills
- How to advocate for Ottumwa during interactions with visitors and local customers
- How to request referrals during interactions with visitors and local customers
The one hour training is free of charge to all businesses and organizations and will be conducted at the location of the business or organization upon request.