Greater Ottumwa Convention and Visitors Bureau Offers Destination Advocacy and Customer Service Training to the Ottumwa Community

Wednesday, December 19, 2018

OTTUMWA – The Greater Ottumwa Convention and Visitors Bureau is pleased to announce the introduction of their Destination Advocacy Training program. This training program will provide on-site training to Ottumwa businesses and organizations in three areas:

  • Customer service and engagement skills
  • How to advocate for Ottumwa during interactions with visitors and local customers
  • How to request referrals during interactions with visitors and local customers

The one hour training is free of charge to all businesses and organizations and will be conducted at the location of the business or organization upon request.

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Ottumwa Economic Development Corporation 217 East Main Street Ottumwa, IA  52501
Phone 641-682-3465 Fax 641-682-3466 | info@ottumwaiowa.com